CustomerInterviewAI runs voice, video and text interviews with an AI moderator, catches bots, and turns every conversation into findings that cite the exact words customers said.
Describe what you want to learn. Get a neutral, timed discussion guide with probes, survey blocks and concept tests.
Voice, video or text. Adaptive follow-ups ask for the concrete story, the reason and the feeling — never leading questions.
Recruiting Tier 1–3 and rural participants with UPI incentives is coming soon. Today: share your own interview link or invite people by email.
Nine signals score every interview 0–100. Excluded interviews are never billed.
Every claim cites the exact transcript line. Invented quotes are blocked before they reach your report.
Show images or video inside the interview; get ratings plus the AI-probed 'why'.
Turn findings into decisions with owner, due date and measured outcome. Push to Slack, Notion, Jira.
Every video answer is kept as a clip. The highlight reel plays the moments behind each theme.
Drop in a Figma prototype. Participants try the task, think aloud and rate ease; failures get a follow-up.
Screener quotas and screen-outs work today. Prolific and Cint recruiting is coming soon; sandbox orders let you test the whole flow.
REST API and an MCP server: ask Claude or Cursor what customers said, with citations. SSO included.
Questions? Read the FAQ, the getting-started guide or the comparisons.